Contact CrimCheck

We're here to help. Whether you have questions about our screening services, need support, or want to discuss your requirements, our Team is ready to assist.

Get in touch with the CrimCheck Team.

Choose the option that best describes you, submit your enquiry, and we'll contact you during business hours.

For urgent password reset requests, please contact Support directly by phone or email.

Phone
(03) 9955 0300
Email
support@crimcheck.org.au
Post
21 Longford Ct, Springvale VIC 3171
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Success stories

Andrea
St Luke’s Anglicare

"I have been using CrimCheck for some years now and I have had nothing but great service from the system and the support staff. If I email or call regarding a check that may have been outstanding for a little while longer than I had hoped. The response is almost instant! I would recommend this system to anyone wanting an efficient user friendly service."

Bernie
St John Ambulance

"The response time is remarkably prompt. Most of our checks are back within one or two minutes and our average is 87% back on the same day. This is an astonishing improvement on 21 days from our previous provider. Every so often a check will take about a week to be processed for no apparent reason. This is stress free as any time I have a question, need assistance or want an outstanding check followed up the reply always comes within 24 hours from friendly and knowledgeable staff."

Rebecca Wray
Melbourne Polytechnic

"Just wanted to let you know how happy we are with crimcheck so far, have had our first two training sessions and it has been so much quicker and easier than our old method. The online portal is very user friendly and we have already started receiving checks back (we used to wait 4-6 weeks)."