By completing this form you acknowledge that you:
Informed Consent
1. acknowledge that I/the Applicant am aware that I/the Applicant am providing consent for a Nationally Coordinated Criminal History Check to be conducted using all Personal Information provided in this form and in supplied identity documents.
2. acknowledge that Crimcheck is collecting information in this form to provide to the ACIC and police agencies, for a Nationally Coordinated Criminal History Check to be conducted for the purpose outlined in this form.
3. give consent to Police Information relating to me/the Applicant, being disclosed in accordance with the purpose identified in this form, and applicable legislation and information release policies (including spent convictions legislation described in Australian Government and state or territory legislation).
4. acknowledge that it is usual practice for my/the Applicant’s Personal Information (including Police Information) to be used by police agencies and the ACIC for law enforcement, including purposes set out in the Australian Crime Commission Act 2002 (Cth).
5. have fully and accurately completed this form, and the Personal Information I/the Applicant, have provided relates to me/the Applicant.
6. acknowledge that withholding and/or providing misleading or false information on this form and in any supplied identity documents may be a Commonwealth offence and may lead to prosecution under the Criminal Code Act 1995 (Cth).
7. acknowledge that any information sent by mail or electronically, in relation to this form, including identity documents, is sent at my/the Applicant’s risk and I/the Applicant, am aware of the consequences of sending information in these ways.
8. give consent to Crimcheck Ltd verifying the identity documents that I/the Applicant supplied using an Authoritative Source.
9. give consent to Crimcheck Ltd providing the document identifiers of the documents that I/the Applicant supplied to the ACIC for the purpose of the ACIC using the DVS to verify my/the Applicant’s identity documents.
10. give consent to the ACIC using the document identifiers of the documents that I/the Applicant supplied to verify my/the Applicant’s identity documents using the DVS.
11. give consent to the ACIC and police agencies using and disclosing my/the Applicant’s Personal Information that I/ the Applicant, have provided in this form, Personal Information contained in my supplied identity documents and all other available Personal Information relating to me/the Applicant, to conduct a Nationally Coordinated Criminal History Check.
12. give consent to the ACIC disclosing the Police Information sourced from the police agencies to other approved bodies and the Accredited Body named in this form.
13. give consent to Crimcheck Ltd disclosing my/the Applicant’s Personal Information (including Police Information) to Crimcheck Ltd contractors for the purpose of conducting a Nationally Coordinated Criminal History Check.
14. give consent to Crimcheck Ltd disclosing to the Customer and Third Parties detailed in this form, my/the Applicant’s Personal Information (including Police Information) to assess my/the Applicant’s suitability for the purpose identified in Section B of this form and as required by Australian law.
15. give consent to Crimcheck Ltd of this form transferring my/the Applicant's Personal Information (including Police Information) outside Australia to the entity or entities named under ‘Offshore Transfer Arrangements’ of this form, and my/the Applicant’s Personal Information (including Police Information) being transferred, supplied, accessed, disclosed, retained or stored in the country or countries named in D1 of this form.
16. acknowledge that I/the Applicant have read and understand the information on this form.
Refund Policy
We advise you to choose our service carefully as we do not issue full refunds if you change your mind or make an incorrect selection. In addition to the consumer guarantees enshrined in the Australian Consumer Law, if you place an order for a service, but then cancel it before the service is commenced, CrimCheck Ltd will provide you with a partial refund after deducting a cancellation fee of $5.00.
All refund requests are to be submitted in writing to support@crimcheck.org.au
This policy is subject to the Terms and Conditions of the Agreement entered into with CrimCheck Ltd to provide its services.
CrimCheck Ltd is not required to provide a refund for:
-Data entry errors that have been made by individuals inputting their own details into the application for a criminal history check;
-Failure to provide the required identity documentation and/or informed consent within 12 months of commencing the application process
-Cancelled Nationally Coordinated Criminal History Checks already submitted to the Australian Criminal Intelligence Commission (ACIC) for processing
-Submissions for Nationally Coordinated Criminal History Checks that CrimCheck Ltd is not authorised to process
-Selection of the wrong check type and/or reason for check
Unclaimed monies
Any payments through a self service portal that remain unused for a period of twelve months from date of payment will be forfeited. Accounts that are dormant without current contact details will have any unclaimed money forfeited after 24 months of inactivity after reasonable steps to contact the individual or organisation have been undertaken.
